- A.A/B Testing in Marketing
- B.First-Touch vs Last-Touch Attribution ✓
- C.Customer Satisfaction (CSAT)
- D.Customer Acquisition Cost (CAC)
A typical e-commerce customer is the textbook illustration of First-Touch vs Last-Touch Attribution. The detailed walkthrough is in the concept guide. The other options are valid concepts but do not match the specific mechanics in this example.
How to think about questions like this
Application questions test whether you can connect a real-world example to the right framework. The trick is to ignore the surface details (industry, company name) and focus on the underlying mechanic the example illustrates.
For First-Touch vs Last-Touch Attribution specifically, look for the signal: Most analytics platforms default to one of these; both are biased. That signal is what distinguishes the right answer from plausible-sounding alternatives.